Payment, Account and Billing
- I supported the game through a Kickstarter pledge. How do I get my rewards?
- Where do I check my recruit status? Where can I find my recruits and my recruiter link?
- How do I set up Two-factor authentication (2FA)? Is there an in-game reward for setting it up?
- What is a Dual Access Coupon (DAC)?
- What accounts can I link to my Dual Universe account? Where do I link them?
- How do I change my password?
- Where do I redeem Game Time codes?
- How do I delete my Dual Universe account?
- How do I change my display name?
- How do I unsubscribe? How do I cancel my active subscription?
- Steam subscription renewal process
- Purchase Troubleshooting
- Billing Information