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  1. Dual Universe
  2. Payment, Account and Billing

Payment, Account and Billing

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  • I supported the game through a Kickstarter pledge. How do I get my rewards?
  • Where do I check my recruit status? Where can I find my recruits and my recruiter link?
  • How do I set up Two-factor authentication (2FA)? Is there an in-game reward for setting it up?
  • What is a Dual Access Coupon (DAC)?
  • What accounts can I link to my Dual Universe account? Where do I link them?
  • How do I change my password?
  • Where do I redeem Game Time codes?
  • How do I delete my Dual Universe account?
  • How do I change my display name?
  • How do I unsubscribe? How do I cancel my active subscription?
  • Steam subscription renewal process
  • Purchase Troubleshooting
  • Billing Information
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