Currently it is not possible to restart your account progress due to the persistent server nature of the game. That being said though, if you are a new or returning player who may feel a bit lost in Dual Universe, below are some tips that may help:
- Check out our Tutorial section & our In-Game Info pages
- Visit in-game tutorials at surrogate VR stations
- Join the Dual Universe Discord and ask for help from fellow players or use the Help channel in-game
If you still are having trouble reacquainting yourself in Dual Universe, please do not hesitate to contact our support team and we will be happy to help get you started on the right foot!