IMPORTANT: The following applies only to steam accounts. Accounts created and subscribed via the Dual Universe website are not eligible.
HOW TO RENEW YOUR DUAL UNIVERSE SUBSCRIPTION?
Please note that you will need to go on the game's website to select your subscription, but the payment itself is processed via the Steam Wallet.
The process is a lot smoother if you ensure that you already have sufficient funds within your Steam wallet to cover your chosen subscription. In order to continue playing, you will need to subscribe through the following steps:
1 - Log in to your Steam client and keep it open
2 - Log in to your Dual Universe account on the game’s website
3 - Go to the Buy Page and choose a subscription
4 - Accept the Terms and Conditions and confirm
5 - You will be taken to your Steam client where you can pay for your subscription via your Steam wallet
PLEASE NOTE - if you choose to add funds to your wallet at this stage it can cause a delay in the purchase process6 - You will be returned to the Dual Universe website to enjoy the game!