This article will help you with the following issues:
- I experience intermittent freezing while playing Dual Universe
- I experience frequent crashes while playing Dual Universe
- The game freezes on login screen
- The game crashes on login screen
Our development team is aware and working on the issues mentioned above.
While we are working on a fix, you can try the following steps:
0. If you are playing with a Corsair K55 keyboard, please switch to another one. The game should successfully boot up this time.
1. Close all other applications to resolve software conflicts and free up resources.
2. Update your drivers
3. Try to clear your Dual Universe's cache; per default, from this path:
4. Reinstall the game
5. Use the force respawn command to reset your position in game.
(Make sure to use the fetch (menu F4) command to teleport your construct back to your location)
Tried everything here?
If you have tried these steps and still require assistance, please contact our Support service.