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FAQ: Supporter Packs

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NQ-Wanderer
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I'm a Kickstarter backer, how can I obtain the new items in the Supporter Packs?

 

If you have backed the project during the Kickstarter campaign, or if you’ve pledged for a Founder Pack on our previous website, you will be granted the digital items (excluding DAC & titles)depending on the Founder Pack you pledged for) of the equivalent Supporter Pack for free.

For example, that means that if you had pledged for a Silver package you will receive all exclusive items included in the Contributor Supporter package in addition to the rewards promised in the Silver package.

Every equivalent case is described in the diagram below:


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Can I upgrade my Supporter Pack?

 

You can upgrade a Supporter Pack to a higher, more expensive one. However, you can’t upgrade a Founder pack to a Supporter one.

 

What are Territory Units?

 

A Territory Unit is an element in your inventory that allows you to claim a hexagon of land in the game when you deploy it. When on a claimed hexagon, only the owner of that Territory Unit can build upon it, or terraform it (dig/deploy materials). However, please keep in mind that this does not protect you from a player’s direct assault.

 There are two kinds of Territory Units:

  • Normal Territory Units
  • Sanctuary Territory Units

Normal Territory Units can be crafted or bought using in-game currency, and can be deployed up to a certain limit. They are restricted to:

  • Normal territories, which are the large majority of the territories in the game space. In a normal territory, all offensive actions are allowed.
  • Guarded territories, which are territories under the protection of the Arkship and will be located around it. In a guarded territory, players may not initiate any offensive action.

Normal territories owned by players are subject to rights management such as restrictions on mining, crafting, and building. By default, players can build, mine, and craft on unclaimed normal territories.

 Sanctuary Territory Units are restricted to the Sanctuary territories. These territories are located on special moons called Sanctuary Moons. Sanctuary Territory are just like their Guarded ones, except that by default, players cannot build, mine, or craft on unclaimed Sanctuary territories.


Sanctuary Territory Units can be purchased, up to a certain limit, through the future in-game shop using real currency and deployed up to a certain limit.

They will be giftable or tradeable for in-game currency in the future. You can’t lose Sanctuary Territory Units once you have bought them.

 For more information about territory protection mechanics, you can read our DevBlog post here: https://www.dualthegame.com/en/news/2018/01/30/our-toughts-on-territory-protection-mechanics/

 

 

What are Resurrection Nodes?

 

A Resurrection Node is an element that allows you to respawn at the location where it has been deployed. In circumstances where you are dying or when using the Force Respawn command, you will be teleported to the last Resurrection Node you’ve placed and activated.

 If no Resurrection Node has been activated, you will Respawn at the closest Node that you have deployed. If no Resurrection Node has been deployed, you will respawn at the Arkship’s location, where players begin the game.

 While Resurrection Nodes can be crafted or bought with in-game currency, you can also obtain several of them as part of the new Supporter packages.

 Resurrection Nodes have been designed in a way that they do not grant significant advantage to the players. However, they do offer convenience while playing, allowing them to shorten the travel distance after dying/forcing the respawn.



What is a DAC?

 

A DAC (Dual Access Coupon) is a virtual item that can be bought or traded for in-game currency.

It will be possible to use a DAC in several ways:

  • A DAC can be consumed to get 30 days of play time.
  • A DAC can be gifted to other players in place of a monthly subscription.
  • A DAC can be traded on the in-game market to another player.

 

 

When will the physical items of the packages be shipped?

 

For both logistic and shipping cost reasons, all physical rewards included in the crowdfunding packages will be sent alongside the Kickstarter physical rewards.



Is the Lifetime Subscription ever coming back in the Supporter packages?

 

Unfortunately, no. The Lifetime Subscription was a reward for our early backers and isn’t currently available in the new Supporter Packs.



Why are the Supporter Packs so expensive?

 

At release, Dual Universe will be free to download and then supported by a monthly subscription service. You will have a free trial period and won't have to pay for future Expansions or DLC. The current Supporter Packs are for players willing to financially support the project and join our game in its early stages of development.

Thanks to these generous backers, we can prepare our infrastructure and financially support the project’s continuing development cost.

 

What are the Dual Universe system requirements?

Please see the following page: System Requirements

Automatic Supporter Rewards for Founder Backers

 

Basically, we decided to upgrade founder pledges with supporter rewards except:

  • DACs from Supporter Packs
  • Beta Keys from Supporter Packs
  • In-game and forum titles from Supporter Packs
  • Name in credits as a Supporter backer
  • T-Shirt from Patron Pack.

 What does it mean for each Founder backer level:

 

Silver Founder backers gain:

  • Alpha 2 Access (instead of Beta)
  • Sanctuary Territory Unit (x1)
  • Arkship Passenger Outfit (Bronze)
  • Supporter Pet lvl.1 (different from Founder Pets)
  • Legacy Resurrection Node (x1)
  • Extra Character Customization (x3)

 Gold Founder backers gain:

  • Sanctuary Territory Unit (x1)
  • Legacy Earth Outfit (Silver)
  • Arkship Passenger Outfit (Bronze & Silver)
  • Supporter Pet lvl.1 & lvl.2 (different from Founder Pets)
  • Legacy Resurrection Node (x1)
  • Furniture Props set (10 props set)
  • Character Animation Pack (5 animations)
  • Fireworks (x50)
  • Extra Character Customization (x6)
  • Supporter Character Name Reservation (lower priority than Founder ones)
  • Content Creator Pack

 Sapphire Founder backers (and above) gain:

  • Sanctuary Territory Unit (x2)
  • Legacy Earth Outfit (Silver)
  • Arkship Passenger Outfit (Bronze & Silver)
  • Supporter Pet lvl.1, 2 & 3 (different from Founder Pets)
  • Legacy Resurrection Node (x2)
  • Furniture Props set (20 props set)
  • Character Animation Pack (10 animations)
  • Fireworks (x100)
  • Extra Character Customization (x9)
  • Supporter Character Name Reservation (lower priority than Founder ones)
  • Content Creator Pack

 

Some might wonder why we are giving so many Supporter Pack rewards to Founder backers.

The reason is simple: these supporter packs are mostly for new backers and we don’t want early backers to feel obligated to back the game again to get the new “things”. We are already very thankful for their support and continue to be. Early backers can still back us to earn more DACs and Beta Keys and the new T-shirt… or just because they want to support the game! :)